 
|
| Overview
: In an age of rapidly advancing technology NET SUPPORT UK LTD provides a valuable service to organisations who need top line support for their networked computer systems. With our skilled personnel on hand as part of your team, we can help you to maintain the integrity of information handling and transfer between people and machines. Our service should not conflict with that provided by your existing hardware or software supplier. We support a wide range of software and hardware platforms including Windows NT, Macs and Unix. The core service is designed to appeal to small to medium sized businesses who simply want to reduce downtime to a minimum during normal working hours. Any of 20 supplementary services can be added to the Standard Service at any time, resuting in a solution tailored to your specific needs. |
|
The
Standard Service
|
| + Access to product specialists for support |
The Net Support technical team of highly qualified personnel are able to diagnose and solve the most complex problems. The unique combination of specialists in Data-communications, System management, CAD, 3D visualisation, Presentation and Multimedia, ensures our status as a leading IT service provider |
| + Professional software application support via remote control and telephone |
In addition to traditional telephone troubleshooting techniques, Net Support UK provide a remote support service which allows an engineer or product specialist to access any computer on the clients network. This unique system enables us to offer unrivalled responses to system problems. The service also extends the ability to remotely train operators who are unsure of the most productive methods of solving particular problems. Even the most sophisticated and difficult tasks can be performed remotely. The magnitude of the investment in communication systems at our Chepstow office has enabled our support team to connect to any client anywhere in the country or even the world, in seconds. |
| + Professional software application support via remote control and telephone |
Supplied completely free with the standard service, our procurement advisory service has saved thousands of pounds for clients by directing them to the cheapest source for software and hardware or by warning them of imminent obsolescence. We have the contacts, we watch the market, we keep you informed. |
| Benefits
of the Standard Service :) Low start-up costs :) Easy budgeting of support costs :) Technology future proofing :) All services offered by experts with in-depth knowledge of the industry :) Full quarterly reporting of support and consultancy services rendered |
| Here
are just a few of the many additional services available
to Net Support clients: - Faster network access to the internet for e-mail and www - Low cost, fully maintained links with other offices - Expert advice on development of IT systems - Advice on integration with digital telecom systems - Configuration and administration for ‘Home Working’ - Document Archiving service - Analysis of backup and disaster recovery strategies - Year 2000 consultancy service - Hardware support and repair service |
| For
further information on these and other services available
to suit a variety of needs, please email advantage@nsuk.com |
 |