Net Support UK offer various services to businesses and residents in the UK.
Please Note: We are under contractual obligation to hold the details of the people who have requested the services in order to provide them. However, we only use these details to provide the service the person has requested and for other closely related purposes.
We also share your information with our 3rd Party Suppliers and Partners, but only for the express purpose of providing your service. For example, a Courier Service for Delivery, or a Telecoms Provider for provision of service.
Customers of Net Support UK and Spectrum Internet will receive operational information (e.g. invoices, product updates, security alerts) regardless of whether they have opted in to Marketing Communications.
You should also be aware that we are obliged to collect certain Information for statutory purposes. This includes Financial information for HMRC and Technical Data for Law Enforcement Authorities. The retention period for this information varies, retained information will be only used for these purposes.
Categories of Data: Identity Data, Contact Data, Financial Data, Technical Data, Profile Data, Usage Data, Transaction Data, Marketing and Communications Data
Legal Basis: Contract
Retention: 12 Months After Cease of Contract