Client Advisor/Customer Success Executive
Location – Cardiff
Department – Sales & Marketing
Salary Band – £18,000 – £25,000 per annum
Do you have what it takes to enlighten and evangelise businesses on Digital Transformation? Are you passionate about seeing your customers grow by using technology to their advantage?
Net Support UK is a cloud solutions partner that enables our customers to meet today’s business challenges using tomorrow’s IT practices. Along with sister company, Spectrum Internet, we work with businesses of all sizes to maximise their potential using the best technology solutions.
You will be an integral part of the client engagement journey, helping our clients at every step of the way. You will be empowered to nurture relationships with new and existing clients who are adopting leading technology solutions for their businesses and work with them to roadmap their needs for a successful digital transformation.
It sounds like a lot of ‘fluffy words’ but every client’s needs are different but, in general, you will act as their central point of contact, helping to drive new business ‘sales’ opportunities as well as developing and managing existing client’s needs and relationships. This is a non-technical role but you must love bringing technology to life with your customer’s needs in mind
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Location – Cardiff
Are you fastidious about providing excellent customer service? Do you have a keen eye for detail and are you tenacious enough to ensure our suppliers deliver on their promises too?
You’ve probably never heard of this role but in our world, it’s a pivotal position co-ordinating the activities of our teams, contractors and suppliers to turn a customer’s order into reality.
This position is available due to a promotion in the business so you’ll have the opportunity to walk in the shoes of a knowledgeable and experienced colleague keen to bring you up to speed.
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