Boyes Rees is an architectural, master planning, urban design and interior design practice based in Cardiff and London.
Established in 1961, it operates throughout the United Kingdom and Europe and is a market leader in the provision of high quality design consultancy services. Its focus is on design excellence, coupled with strategic development which has seen the practice ranked in the AJ List 2014 top 100 architects.
As one of Wales’ largest architectural practices, it has provided innovative and sustainable design services to the private and public sector for over 50 years.
As a busy architectural practice, Boyes Rees was struggling with email mailboxes constantly reaching capacity due to the volume of data content staff sent and received. The company also wanted to replace its existing servers and give staff a greater set of tools so that they could work more flexibly and cope with the increase in data it was seeing across the business.
Boyes Rees has been a client of Net Support UK for over ten years. In that time its business has changed and the practice has grown, including opening a London office.
It has always been a forward-thinking company and has regularly taken advice on technologies that would keep it agile. Recently, it looked to Net Support UK to replace its managed server hardware. Working across two sites, it wanted to ensure that staff could work in either location without issue as well as remotely when needed.
The architects had large mailboxes due to sending and receiving drawing files. Whilst ‘good house-keeping’ and an archiving policy was already in place to manage the email data, the speed at which mailboxes were growing meant that additional and costly storage requirements were needing to be considered. Finding a solution that made email storage easier was important.
Over the years of working with Net Support UK, Boyes Rees was able to outsource more of its IT requirements to its trusted IT partner. However, whilst keen to look at cloud-based options, the idea of having to set up another supplier to handle its cloud services prevented Boyes Rees taking the next step. As Net Support UK had become a Microsoft Cloud Services Partner, this concern had been alleviated.
Benefits and Results
The practice was keen to explore the benefits of cloud and embrace greater flexibility for the way staff could access work information and communicate. Working with Net Support UK, a Microsoft Gold Partner, Office365 fitted its needs as staff could continue to work with Microsoft software that was familiar. Data could easily be moved from the old MS Exchange server to the new cloud based system without downtime too – a critical aspect for any business.
Mailbox sizes also became a worry of the past. Office365 allowed up to 50GB for email storage per user and allowed staff to send larger file sizes too.
Boyes Rees immediately felt the benefit of the upgrade without great investment. The practice could do more yet spend less time, money and effort in doing it.
Office365 enabled staff to access files across their own devices for the first time – and incredibly easily too without the reliance on the overstretched in-house IT resources to set it up.
The practice quickly noticed that staff could spend more time working effectively from wherever they were and with whatever device they wanted to. Office365 was quickly and easily incorporated into the business.
By working with an experienced Microsoft Gold Partner – Net Support UK – moving to Office365 was straightforward for Boyes Rees. The new system was set up, data was copied to the new service, and staff moved across easily. It really was that simple. Plus, being one of the first UK Cloud Solution Providers, NSUK could continue to invoice and support its long term client too.
At Net Support UK we take a blank piece of paper approach towards each organisation’s needs. We seek to understand what is important to each individual client and then offer our advice against those requirements.