Business Passwords: What should you and your staff be doing?
Business Passwords: best practice for you and your staff Digital security is a constantly evolving field and the best-practice of last year is potentially leaving your business vulnerable today. Gone are the days of [...]
Building a business case for digital transformation
Building a digital transformation business case So, you’re looking to proceed with a digital transformation project at your business, but not sure where to start? First things first. You need to achieve buy in [...]
Think digital transformation isn’t for you? Think again.
Think digital transformation isn't for you? Think again. Markets are being disrupted. That is a fact. There are dozens of examples of traditional, well-established markets being flipped upside down, where the successful incumbents are [...]
IT Support in 2018 – What do South Wales business owners and IT Managers need to know?
IT Support in 2018 - What do South Wales business owners and IT Managers need to know? If 2017 was the year of upheaval and challenges (the Wannacry virus, Brexit shenanigans, Trump and concerns [...]
Meltdown and Spectre
Meltdown and Spectre: The first cyber-security threats of 2018 and how to protect against them The first big cyber-security issue of 2018 has landed and you may already be aware of the recently publicised Meltdown [...]
Fortinet Vulnerability
Fortinet Vulnerability On 7th December, 2017 a vulnerability (CVE-2017-14184) was announced by Fortinet relating to the FortiClient SSLVPN security. FortiClient for Linux, Mac OSX and Windows stores encrypted VPN authentication credentials in improperly secured [...]
Welsh Manufacturing businesses embracing the fourth industrial revolution
Welsh Manufacturing businesses embracing the fourth industrial revolution Wales has a long-standing manufacturing history, and many manufacturing firms still operate from Wales, having chosen to buck the trend of outsourcing manufacturing operations to Eastern [...]
Wales lagging behind in Basic Digital Skills
Wales lagging behind in Basic Digital Skills In its latest review of the level of digital skills in small businesses and charities across the UK, Lloyds Bank places Wales below the UK average for [...]
Budget Nov 2017
Budget November 2017: On the brink of a technological revolution Today's budget speech from Chancellor Philip Hammond clearly presented a theme of productivity, with announcements abound for the technology industry. He talked at length [...]
Office 2007 End of Support is here
Office 2007 end of support is here On October 10th 2017, Office 2007 reached end of support. This means that after ten years, Microsoft will no longer be supporting it. This means that no new [...]
Microsoft Future Decoded – Digital Transformation, the 4th Industrial Revolution
As a commercial graduate with a foundation knowledge of digital business processes I jumped at the opportunity to explore digital innovations and technology trends at Microsoft Future Decoded (ExCeL Centre London). In a nut [...]
Microsoft: Project Honolulu
Our very own Cloud Solutions Engineer, Lee Hubble was thrown into all things Microsoft last week; attending a couple of Microsoft events. The first event Lee went to was at Microsoft UK headquarters in [...]
The Benefits of a hosted VoIP system
The Benefits of a hosted VoIP system As technology continues to advance, it’s affecting the way in which we do business. Installing phone systems in offices was once one of the most expensive tasks [...]
Krack Wifi Attack
A significant and critical flaw has been discovered in Wi-Fi Protected Access II (WPA 2) by a researcher in Belgium. This vulnerability potentially leaves users' devices open to attack when connected to Wi-Fi. The [...]
Choosing a Digital Transformation Partner
Choosing a Digital Transformation Partner The technologies being used in a business setting have advanced rapidly in recent years. The current wave of technology being deployed in businesses focuses on improved daily operations, with [...]
Simple steps you need to take to stop robots from taking your job
You know those doomsday reports about how machines are going to put us all out of work? They’re wrong. Make no mistake; those machines are redefining our profession. Artificial intelligence and cognitive learning technologies can [...]
Microsoft Inspire Day 3 – You can’t have privacy without security
The third and final day of Microsoft’s Inspire conference brought many sessions about the conflict of privacy and security. Microsoft clearly set out its agenda, highlighting a triad of responsibilities: Microsoft is continuing to [...]
Microsoft Inspire – Day 2
Day 2 at Microsoft’s Inspire partner conference was all about getting to know the new Microsoft 365 package. Finding out that SMBs spend $1,320 per year per employee on IT seems to be one of [...]
Key learnings from Microsoft Inspire
Our Operations Director is currently working hard out in Washington D.C., attending Microsoft’s annual Partner conference: Inspire. The first day featured one key announcement – the launch of Microsoft 365. This new suite includes Office [...]
Not Another Cyber Attack?!
A fast-moving ransomware attack has hit a number of companies in several European countries, the second such widespread ransomware outbreak in as many months. The attack is using a new variant of the Petya [...]
[Infographic] Get your business ready for the GDPR in May 2018
The recent cyber-attacks on the NHS and the WannaCry ransomware attack should really make every business and organisation sit up and listen. The General Data Protection Regulation (GDPR) will come into effect on 25th May 2018. [...]
How to protect your organisation from ransomware
Do you need to know how to prevent a ransomware incident, and what to do if your organisation is infected. Ransomware is a growing global cyber security threat, and one which could affect any organisation that [...]
Dealing with Ransomware – where do you start?
At the time of writing, you’ll have read that the NHS is trying to get a handle on the malware believed to be Wanna Decryptor and that the same attack has already hit Telefonica and [...]
The newbie’s guide to Office 365
When something positively changes the way you do things every day without it seeming like an adjustment period has been necessary, you just can't help but tell others. This is where I found myself [...]
The New Microsoft Surface Book – I Want One!
Microsoft calls its Surface Book the 'ultimate laptop'. It's a heady claim, but on paper the specifications are certainly impressive, and the fully detachable screen is an eye-catching feature. We've looked at every inch of [...]
Great new features in Windows 10 Creator’s update
By James Oxton On 11/04/2017 Microsoft released the Windows 10 Creators Update, which introduces several changes and new features including the ability to trial apps without having to purchase. The first thing to consider [...]
Setting the privacy settings in your Office 365 account
One of the benefits of Office 365 is that you can share files externally from your organisation as well as those within your firm’s perimeters. In light of the recent information highlighted about Docs.com and [...]
How to prevent technology from becoming a distraction at work
How to prevent technology from becoming a distraction at work Generally, people use technology in an attempt to aid their productivity. Gadgets and apps are supposed to make things easier, but is all [...]
8 Cyber Security Trends
You’ll see and read plenty of 2016 year-end recaps and 2017 predictions articles. However, this list of 8 cyber security trends is based on discussions with clients, customers, experiences in the field, and what we’ve [...]
Protect your business from a Cyber Attack
Cybercrime is one of the greatest challenges facing businesses today and it's something a lot of businesses are not prepared to handle. No amount of investment or training in technology, it seems, can prevent a [...]
Why your business would love Office 365
Teams are happy when they’re at their best, and they’re at their best when they have effective tools for collaboration, information and creativity. If you love your business and want to see it go [...]
The Cloud, and why Public Cloud is better for your business
Let’s start with what cloud computing is… There are many variations of cloud computing and as many definitions. Most of us have at least a vague idea that it is something to do with [...]
What is cloud computing & why is it so great?
What is cloud computing? Simply put, cloud computing is the delivery of computing services – servers, storage, databases, networking, software, analytics and more – over the Internet (“the cloud”). Companies offering these computing services [...]
Time to move to modern-ish browsers!
Time to move to modern-ish browsers! Written by James Oxton Net Support UK Tier 3 Engineer & Microsoft Expert Well, 12 months have come and gone and Microsoft are reminding us [...]
Top Ten Microsoft Azure business benefits
Microsoft Azure. When all is said and done, the real role of any technology is to facilitate the improvement of something else, in this case, the business. While many companies have adopted a cloud [...]
Microsoft adds StaffHub staff-management app to Office 365
Microsoft has taken another step towards serving teams and workers who are not tied to a single desk all day with the launch of StaffHub for Office 365. The new service is aimed at teams [...]
5 Top Net Support UK Blog Posts from 2016
It was another big year here at Net Support UK and along the way, we’ve kept you informed and given you some great tips and tricks on the Net Support UK Blog. We're reflecting back on [...]
New Office 365 Features This Year
New features for Office 365 will be released every month during the year, and if your business is in the fast track program, you'll be seeing the new features very soon! Looking over the list [...]
9 Hot Tech Trends Coming To Your Office
The modern office has to evolve to stay relevant. It has to provide the right smart office technology environment customised for the modern interconnected workforce and aimed at helping employees perform at their best potential. [...]
10 Reasons to Consider VoIP for your Business
VoIP refers to (Voice-Over-Internet-Protocol). VoIP is a group of technologies for the delivery of communications as well as multimedia sessions over the internet protocol. There are other terms commonly used to reference VoIP they can [...]
Five reasons why small businesses should be using Microsoft Office 365
It's hard to imagine, there was actually a time when flexible working didn't exist, and productivity would inevitably slow down as soon as the worker left the office. Customer expectations have meant that businesses have [...]
Microsoft Announces Post-Brexit Price Increases
Microsoft plans to increase the prices it charges British businesses by up to 22% to account for the slump in the value of the pound following the EU referendum result. The new prices, which will [...]
New lower Azure pricing
Microsoft are lowering prices on many of their most popular virtual machines (VMs). The rest of this blog covers key highlights: Here is the summary of the changes: > General Purpose Instances: Prices of our [...]
What is Microsoft Azure?
It's true: Today, nearly everyone has heard of cloud computing and it's benefits. As it turns out: Buried under the avalanche of buzzword surrounding 'cloud', there are real benefits that small and large businesses are [...]
Microsoft to lower Azure pricing on some VMs
Microsoft has announced that they are lowering prices on what Takeshi Numoto, CVP Cloud + Enterprise says are; “many of our most popular virtual machines” (VMs). If you’re not fully aware of Microsoft’s Azure and [...]
Microsoft Releases Office 365 Project Time Reporter for iOS
The new Office 365 Project Time Reporter is a mobile time management solution for businesses that need to track work time across set tasks. In larger organisations, timesheets are often a necessary tool to help [...]
10 Simple Excel Tips and Tricks You’ll Wish You Knew Sooner
Excel is such a powerful tool for presenting and analysing data. But, with the huge amount of manipulations you can do, it can sometimes be overwhelming to discover some of the simplest tricks that can [...]
IT security is a threat to UK businesses
The cyber security landscape is evolving. Lone cyber-attacks, organised criminal hacking and state-sponsored cybercrime are all on the rise and are a threat to every organisation with a connection to the internet. These attackers have [...]
Cardiff Has It’s Very Own Data Centre
This week Microsoft accounted that its U.K. data centre region is now online and Net Support is already migrating to the UK West data centre…in Cardiff. The new data centres are an interesting development, and [...]
7 Simple Microsoft Outlook Tricks for Increasing Productivity
Millions of people use Microsoft Outlook every day to manage their email and calendar at work. That's no surprise given that Office is the worlds most popular collaboration and productivity platform. But the truth is: [...]
3 Ways Microsoft Power BI Can Help Your Sales Team Succeed
With an ever changing and evolving market and the massive amount of data available, your sales team’s job of knowing their customer base isn’t easy. Sorting through data sets, spreadsheets and different software can slow [...]
Yammer News – Updates To User Experiences & IT Controls
Microsoft has announced some new updates to Yammer, the enterprise social network. Watch Microsoft Mechanics taking an in-depth look at the new updates to Yammer, from enhanced security & compliance to greater team productivity. Angus [...]
8 Must Have Microsoft Office Add-Ins For Office 365
It’s true: Most of us don’t make full use of the complete range of features in Office 365. The Microsoft Office 365 suite provides a feature packed program straight out of the' box' and is [...]
Microsoft Stream is a new video service for businesses
If you are using video to support your businesses culture, share ideas and provide training for your team then Microsoft Stream gives you a home for all you content. Create a secure, encrypted video site [...]
Microsoft WPC: Day 2
Report 2 from Kevin Herbert Yesterdays keynote was interesting - not just for the difference in tone in the absences of Kevin Turner. It was really useful to get a clear idea about what MS [...]
How the four pillars of productivity can drive your business forward
As a business owner, what keeps you awake at night? The finances? Staff issues? If you think about it, productivity is the underlying issue. Staff aren’t performing well enough to gain the revenues you need [...]
Building the Most Productive Workforce in the World
"Do you want to know why we chose Office 365? It's because of Microsoft," Facebook CIO Tim Campos said in a video. "Microsoft got cool again." This is a big customer win for Microsoft because [...]
Microsoft WPC: Day 1
Report 1 from Kevin Herbert This is my third consecutive Microsoft World Partner Conference and this year it is held in Toronto, Canada. Microsoft are reporting that it is the busiest conference for years and [...]
Microsoft WPC: Will HoloLens Be The New Way We Work?
Its not about the tech. Its about celebrating the achievements of what people are doing with our tech. The first Keynote in Toronto was an interesting one, discussing the desire to use tech to [...]
5 Tips To Be More Productive With OneNote
Need to collect your thoughts, do web research, record a meeting, insert drawings, tables, images or more? OneNote is your tool. OneNote is the most versatile tool in Office 365. Literally your digital notebook, OneNote [...]
We’re going to Toronto for Microsoft’s #WPC16
Net Support UK is going to Microsoft's Worldwide Partner Conference With only three days to go until the 2016 Microsoft Worldwide Partner Conference our guys Kevin and Barnaby will be flying over this weekend [...]
How Can Cloud Services Transform Your Business?
If you and your team can get everything right, then you can launch in two months. This is the plan being developed in a meeting right now, where you and your team have identified a [...]
What is Doxing?
Along with ransomware & credential theft, doxing is another of the ways that personal data can be used to coerce individuals, or businesses to take certain actions, to prevent the stolen data being publicly released. [...]
5 Tips For Protecting Your Company Email
Protecting you company email is not often the most talked about topic in the day to day running of a business. But it is a topic that should increasingly be higher on businesses priority list. [...]
Microsoft Brings Outlook Mail And Calendar To HoloLens
Microsoft has announced the launch of the first holographic email and calendaring apps, Outlook Mail and Calendar, to Microsoft HoloLens. There are a host of interesting augmented reality applications being developed that promise to change [...]
Make Your Business Safer Today
50% of the worst breaches in 2015 were caused by inadvertent human error. Don’t let your employees become your organisation’s Achilles’ heel. Cyber criminals are always looking for the easiest point of entry into [...]
How Is Technology Changing Businesses?
The rate at which technology is developing, mutating and adapting is getting faster and faster every year. In our latest video, we explore many of the ways that technology is changing all the ways we [...]
Why It Makes Total Sense For Microsoft To Acquire LinkedIn
Yesterday Microsoft announced it was acquiring LinkedIn for just over $26bn (£18bn). The move, which came a little out of left field and surprised many, is by far the biggest acquisition made by Microsoft. You [...]
Alternatives To McAfee Email Security Products
Last year Intel informed customers that they were retiring McAfee email security products, as the Company were focusing their investments in other areas. Sales and further development of these products were ceased and customers were [...]
Women in a STEM job role
Women represent the majority of young university graduates, but are still under-represented in science, technology, engineering, mathematics and computer science (STEM) fields. Worse, women’s progress in breaking into these fields has slowed down in recent [...]
Android Wear Gets Microsoft Outlook Watch Face
Microsoft has launched a new Android wear version of its Outlook mail and calendar mobile app. This version of Outlook is not just a way to check your emails and schedule on the go. Microsoft [...]
How Will Automation Change The Future Of Our Jobs?
Technology, innovation and shifting cultural norms have always fuelled changes in workforce composition and the jobs we have done. In the past many jobs have disappeared and others have risen to replace them as the [...]
10 Facts About Ransomware You Need To Know
Ransomware is the most sophisticated malware program. It locks out a user’s system, demands ransom, uses FBI’s logo and so on. We have been apprised with these facts till now. But there is much that [...]
Microsoft Planner Project Management App Now Available To All Office 365 Users
After launching a preview last year, Microsoft has now released it's Planner app to all Office 365 users. Planner is a project management/team collaboration app for it's Office 365 suite. The app lets teams create [...]
Midmarket Firms Face ‘Big Company’ IT Challenges
With the ever increasing data capacity needed by businesses and an explosion of cloud apps and services, IT challenges that were once only keeping big companies awake at night, are increasingly effecting mid to small businesses. [...]
Elon Musk Says Life Is Probably A Simulated Reality
“Is this the real life? Is this just fantasy?”, as the famous song starts, but could it be just a fantasy? Could we all be living in a simulated reality? It’s certainly a possibility that [...]
Bristol, The ‘Einstein’ of Cities
There’s never been a better time to build the smart cities of the future. In today’s world cities are living organisms. They have a force that flows through them breathing life into the infrastructure. [...]
Choose The Right Technology For Growth
In today’s connected world the only constant is change, especially when it comes to the technology we use to help run our businesses. The pace of that change is constantly accelerating, whether as a result [...]
The Top 10 IT Challenges for Small Businesses
The landscape in IT is in constant shift as digital transformation impacts the way we communicate, work, and buy. Customer driven economy is challenging businesses of all size to innovate in order to enhance the customer experience. [...]
So you got distracted from your work. Again
PRODUCTIVITY: The state or quality of being productive Who isn't looking to be a little more productive and efficient with their time? Any time you can decrease the time it takes to complete a task [...]
Finally! A Tool That Proves To Your Boss How Much Your Time Is Wasted With Meetings
With a tool built into some Office 365 plans you can now see exactly how much of your time at work is being used up by other people. In a typical office there are a whole [...]
5 Not Often Talked About Benefits of Office 365
There’s a lot of talk about Office 365 and its benefits for small businesses. The discussion focusses on a few really great benefits, such as; you get to keep using the same office software you [...]
7 Signs Your Business Is Ready To Grow
Congratulations! Profitability looks good and customers are happy so it’s exciting that you are thinking about the next stage of growth for your business. However, it’s important to remember that you need to ensure you [...]
Facebook F8 Event – ChatBots, Planes, Satellites and more
Photo: Flickr user Maurizio Pesce Facebook's F8 developer conference kicked off today, live streamed around the world, and already there have been some huge announcements. Dressed in trademark jeans and t-shirt Mark Zuckerberg outlined [...]
How To Create A Killer LinkedIn Profile That Will Get You Noticed
Your LinkedIn profile is effectively your online CV. It is a great channel for personal branding and can help you build a powerful presence on the most popular professional social network with over 300 million [...]
10 Brilliant Cloud Apps and Services For SME’s
Today there are so many business apps out there it can be hard keeping up with new releases and knowing which are the best for your business. Cloud computing is transforming the way many businesses [...]
6 Best Practice Tips For Working Remotely
It is no surprise that over the last decade more and more of us are choosing to work remotely. The tradition of heading into the office every day is coming under increasing attack. Being beaten [...]
Addressing Your CxO’s Top Five Cloud Security Concerns
Customers frequently ask us how they can defend their Office 365 tenancy. While the motivations and capabilities of attackers vary widely, most attacks still follow a common process. The security industry refers to it as [...]
8 Ways To Safeguard Your Business Data
The internet brings such a huge scope of business benefits and opportunities; from the email orders you receive to your e-billing system, the internet is intrinsic to the future of your business. However, did you [...]
How secure is your cloud?
Have you ever thought about the security of your data and who is responsible for safeguarding it once uploaded to the cloud? The majority of us don’t think about this vital topic and, unfortunately, are [...]
8 Top Security Tips
The internet brings such a huge scope of business benefits and opportunities; from the email orders you receive to your e-billing system, the internet is intrinsic to the future of your business. However, did you [...]
Running against the clock? You needn’t do so with Office 365
There's never enough hours in the day, is there? We often find ourselves saying this and even more so during the dreary autumn and winter months. With clocks shifting back at 2:00am on the [...]
Eight gadgets NSUK are excited about this month!
At Net Support UK we are persistent with keeping up to date with the latest innovative technology – no matter how big or small! Due to it being summer, the tech team have decided to [...]
@Y2kevkh’s blog Day 4 at WPC
Today was the last full day of Conference and probably the busiest yet. Starting with an 8 o'clock meeting with Pim Bultman, EMEA Director Hosting Solutions for Insight. While waiting for the Keynote to [...]
WPC – the final day’s plans
Thursday, the final day of the conference allows partners to concentrate on information from their region. Therefore, expect updates from Kevin from the UK session called "Explore the Magic of Technology." Follow Kevin for more [...]
Wednesday 15th July – day 4 at WPC
Kevin has set himself another challenging day. The morning starts with a Keynote speech "Achieving More Together" and he has pencilled in several sessions including "Leading the digital workplace of the future: competing to win [...]
Reflections on Digital 2015
It's just a week after Wales' premier event for tech and digital industries. For Net Support UK , it was a very busy few days especially with MD Giles Phelps sitting on two panels [...]
3 things to take away from Day1 of Digital2015
There were some great speakers today and the Net Support UK team have been racing between conference theatres to make the most of the day. Here are our 3 tops things we learnt today [...]
Join us on Booth 29 at Digital 2015
As a key sponsor at this year's Digital conference, held at Celtic Manor, you'll find expert advice, demonstrations and general great conversation Booth 29. Are you following us on LinkedIn and Twitter? At this year's [...]
