VoIP refers to (Voice-Over-Internet-Protocol). VoIP is a group of technologies for the delivery of communications as well as multimedia sessions over the internet protocol. There are other terms commonly used to reference VoIP they can be refereed to as, internet telephony, broadband telephony service, and or broadband telephone solutions.

Here are 10 reasons why you should consider VoIP for your business…

1. PREPARE FOR THE FUTURE

There is no doubt that VoIP will become a business essential in the future. Due to it being hosted remotely it is future-proof and this means that there is less reliance on in-house hardware that could become obsolete.

2. LOOK TO THE PAST

Although VoIP is a future-proofing solution, it doesn’t require you to ditch all of your legacy systems. Most VoIP solutions and flexible and compatible to fit with an existing system to ensure a smooth migration and no costly hardware procurement.

3. EMBRACE FLEXIBLE AND REMOTE WORKING

Remote working is on the rise, but staff need to remain contactable. Using , workers are allocated a virtual number, so calls can be forwarded and they’ll appear as though they’re sitting in the office from anywhere possessing an internet connection.

4. SCALABILITY

Businesses are continuously scaling, growing and evolving. VoIP works on a per-seat model, enabling you to quickly add or remove users as and when you need them – perfect for seasonal demand.

5. GEOGRAPHIC REACH AND MARKETING

Unlike a traditional telephone system, VoIP is hosted remotely so it is not tied intrinsically to a particular location and area code. This means you can utilise non-geographic numbers to help promote an air of professionalism and attract a national audience.

6. ENHANCED FEATURES AND MANAGEMENT

VoIP offers all the best features expected from a traditional telephone system and many more. Add functions such as call recording, voicemail and auto attendant, at the click of a button using an online management portal.

7. COST SAVINGS

Internal calls between employees can be costly, but poor communication can be even more detrimental. VoIP eradicates internal call costs by allowing users to make free calls between themselves, whether they’re in the same building or located at another site.

8. RESILIENCE

As VoIP is a hosted service, the responsibility of ensuring it remains operational and available all year round falls with the provider. This removes the burden of preventing faults in-house and saves money which might otherwise be spent on maintenance.

9. AUDIO QUALITY

VoIP consumes more bandwidth than analogue telephony and it uses this to deliver better quality audio, commonly known as HD telephony. This helps to produce clearer and crisper sound, making it easier for calls to understand and distinguish voices.

10. CONFERENCING

The collaborative features of VoIP allow multiple users to get in touch simultaneously and host meetings without having to physically be in the same room. This can help minimise the need to travel for meetings, which in turn reduces costs and boosts productivity.

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