Supporting the Cloud
At Net Support UK we understand how to support the cloud. With us, it’s certainly not about sending in support tickets to an anonymous call centre.
As we operate under the ITIL principles, the fully qualified engineers (holding Microsoft MCSA and MSE, Cisco CCNA and CCNP qualifications) implement new designs? But oversee the trouble-shooting of more complex issues
But support isn’t just about when there’s a glitch. Every customer has a Net Support UK relationship manager whose job it is to keep you up to date with the latest industry trends that could affect your business. Our team want to keep up to speed with your strategies too so that they can offer suggestions on how to optimise your cloud further.